Privacy Policy

Last updated: January 11, 2026

1. Introduction

DataShellv ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services at tools.datashellv.com.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Payment Information: Billing details processed securely through Stripe (we do not store full card numbers)
  • License Information: Domain names associated with your licenses
  • Support Requests: Communications when you contact us for support

2.2 Information Collected Automatically

  • Usage Data: License validation requests, login times, and feature usage
  • Device Information: IP address, browser type, operating system
  • Cookies: Session cookies for authentication (see Section 6)

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Validate licenses and prevent unauthorized usage
  • Send administrative information (updates, security alerts)
  • Respond to customer service requests
  • Analyze usage to improve our services
  • Detect, prevent, and address technical issues or fraud

4. Information Sharing and Disclosure

We do NOT sell your personal information. We may share information with:

4.1 Service Providers

  • Stripe: Payment processing
  • Cloudflare: Hosting and content delivery
  • Resend: Email delivery services

4.2 Legal Requirements

We may disclose information if required by law or in response to valid legal requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures including:

  • 256-bit encryption for data in transit and at rest
  • Secure password hashing (bcrypt)
  • JWT tokens with expiration for authentication
  • Regular security audits and updates
  • Access controls and employee training

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking

We use essential cookies for:

  • Authentication: Keeping you logged into your account
  • Security: Preventing CSRF attacks and fraud
  • Preferences: Remembering your settings

We do NOT use third-party advertising or tracking cookies.

7. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restrict Processing: Request limitation of data processing
  • Data Portability: Receive your data in a structured format
  • Object: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@datashellv.com

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Specifically:

  • Account Data: Until you request deletion
  • License Records: Duration of license + 2 years for support
  • Transaction Records: 7 years for legal/tax compliance
  • Usage Logs: 90 days for security and debugging

9. International Transfers

Your information may be transferred to and processed in countries other than your own. Our services use Cloudflare's global network. We ensure appropriate safeguards are in place for international data transfers.

10. Children's Privacy

Our Service is not directed to individuals under 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. California Privacy Rights (CCPA)

California residents have additional rights:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising privacy rights

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending an email notification for significant changes

13. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@datashellv.com

General Support: support@datashellv.com